📧 Support & Help

English for Kids - Educational Learning App

📞 Contact Us

We typically respond within 24-48 hours. For urgent matters, please mark your email as "URGENT".

❓ Frequently Asked Questions

How do I use the app?

The app is designed to be simple and intuitive for children:

• Select a category (Animals, Fruits, etc.)
• Tap on images to hear pronunciations
• Swipe through cards to learn new words
• Practice with interactive quizzes

Is internet required?

An internet connection is required for:

• Initial download of educational content
• Displaying advertisements (if using free version)

Once content is downloaded, most features work offline.

How do I control advertisements?

You can limit ad tracking on your device:

• iOS: Settings → Privacy & Security → Tracking → Disable tracking
• Android: Settings → Google → Ads → Opt out of Ads Personalization

Is my child's data safe?

Yes! We do not collect any personal information from users. Please read our Privacy Policy and Advertising Policy for complete details.

🐛 Report a Problem

If you encounter any issues with the app, please email us with:

• Device model and operating system version
• Description of the problem
• Steps to reproduce the issue
• Screenshots (if applicable)

💡 Feature Requests

We love hearing from our users! If you have suggestions for new features or content, please send them to support@diyables.io

🔗 Additional Resources

• Privacy Policy
• Advertising Policy
• Back to Home